Quebec City at sunset, home of the first hotel to offer self-serve wine by the glass

In Quebec, hotel guests no longer need to wait for the bar to open to enjoy a good glass of wine. More than 20 hotels across the province now offer self-serve wine by the glass in lobbies, lounges and designated floors. For guests, it’s a premium amenity. For hotels, it’s a practical way to serve wine beyond regular bar hours.

The concept took root in 2008, when Quebec City’s Château Laurier became the first hotel to offer self-serve wine. Since then, properties from Laval to Rimouski have installed Enomatic wine dispensers, making Quebec a North American leader in self-serve hotel wine service.

A glass of wine on the guest’s schedule

After a day of travel, meetings or sightseeing, guests often want to unwind without ordering a full bottle. A self-serve wine station gives them a simple option: choose a wine, select a pour size and enjoy a glass in the lounge or another designated space.

Depending on the setup, guests access the dispenser with a prepaid card issued at check-in or with their RFID room key, as they do at the Sheraton Laval and OTL Sherbrooke. Purchases can then be charged directly to the guest’s room.

The format suits many kinds of hotels. A lobby installation creates an inviting focal point, while a dispenser in an executive lounge or on a guest floor puts wine where guests already spend their time.

Enomatic self-serve wine dispenser in the Executive Lounge of the Sheraton Laval
Self-serve wine dispenser in the Executive Lounge of the Sheraton Laval

More than 20 Quebec hotels offer self-serve wine by the glass

From full-service city hotels to boutique inns and regional resorts, the network keeps growing. Here are some Quebec hotels equipped with an Enomatic wine dispenser, with details on each installation:

The concept is also offered at Château Laurier, Hotel PUR, Hotel Champlain, Château Bellevue, Hôtel Manoir Vieux-Québec and Hôtel Cap Diamant. See our installations for the full picture.

Enomatic self-serve wine dispenser in the lobby lounge of the Château Laurier in Quebec City
Château Laurier, Quebec City: the first Quebec hotel to offer self-serve wine by the glass

Self-service that still feels personal

Self-service doesn’t mean hands-off. The hotel curates the wine selection, chooses where the dispenser goes and sets clear guidance for guests. The dispenser simply makes access easy while staff keep service consistent.

A well-designed station also adds to the atmosphere. An illuminated wine display draws the eye in a lounge or lobby, and the selection can reflect the property’s character: approachable favourites, local bottles or a mix that invites guests to explore.

Enomatic self-serve wine dispenser at Le Saint-Germain hotel in Rimouski
Self-serve wine dispenser at Le Saint-Germain, Rimouski

Wine preservation and control for hotel teams

Behind the simple guest experience is a system built for day-to-day management. Enomatic dispensers protect opened bottles with inert gas, preventing oxidation and preserving quality between pours. This wine preservation system also delivers precise pours and temperature control, so every wine is served in the right conditions.

Paired with Enosoft management software, the dispenser reports consumption and billing data. Teams can track pours, see which wines sell best and know when bottles need replacing, instead of relying only on manual checks.

Planning a wine dispenser for your hotel

The model works across Quebec because it’s flexible. The best placement depends on how guests move through the property and when they’re most likely to want a glass. When planning an installation, consider:

  1. Guest access: open to all guests, or limited to a lounge or selected floors.
  2. Payment and identification: prepaid card, RFID room key or room charge.
  3. Wine selection: a range that suits your guests, your setting and your service goals.
  4. Space and visibility: a spot that’s easy to find and complements the hotel’s design.
  5. Operations: who handles restocking, cleaning and routine checks.
Front counter and self-serve wine dispenser at Hôtel L'Oiselière in Montmagny
Front counter at Hôtel L’Oiselière, Montmagny

Enostore supports hotel projects from planning to installation, with solutions tailored to your space and operations. Explore our wine dispenser solutions for hotels to see what a self-serve station can bring to your guest experience.

Frequently asked questions

What is a self-serve wine dispenser?

It’s a unit that keeps several opened bottles under inert gas at the right temperature, letting guests pour themselves a precise serving using a card or room key.

How long does wine stay fresh in an Enomatic dispenser?

Because inert gas prevents oxidation, an opened bottle can keep its quality for several weeks. That lets hotels offer higher-end wines by the glass without waste.

Which Quebec hotels offer self-serve wine by the glass?

More than 20, including the Sheraton Laval, Le Bonne Entente, OTL Chicoutimi and Manoir Hovey. See the full list above.

Bring self-serve wine to your hotel

Quebec’s experience shows that self-serve wine adds convenience without losing the warmth of hotel hospitality. Success comes from matching the system to the property: its guests, its space, its wine program and its operations.

Considering a wine-by-the-glass station for your hotel? Contact the Enostore team to discuss the right configuration, access method and installation plan for your space.